Terms of Service

Effective Date: May 27, 2026  |  Last Updated: May 27, 2026

1. Acceptance of Terms

These Terms of Service ("Terms," "Agreement") constitute a legally binding contract between you ("User," "Customer," "you," or "your") and Chuys ("Company," "we," "us," or "our"), governing your access to and use of the website located at meal-chuys.click (the "Website") and all related services, content, features, and functionality offered by the Company (collectively, the "Services").

By visiting the Website, placing an order, creating an account, clicking "I Agree," or otherwise using any portion of the Services, you acknowledge that:

• You have read, understood, and agree to be bound by these Terms in their entirety;
• You are at least 18 years of age or, if you are between 13 and 17 years of age, you have the express consent of a parent or legal guardian who agrees to these Terms on your behalf;
• You have the legal capacity to enter into a binding agreement under applicable United States law;
• You are not barred from receiving services under the laws of the United States or any other applicable jurisdiction.

If you are accessing the Services on behalf of a business entity, organization, or other legal person, you represent and warrant that you have full authority to bind such entity to these Terms, and all references to "you" shall include both you individually and the entity you represent.

We reserve the right to modify, update, or replace these Terms at any time. Your continued use of the Website or Services following any such changes constitutes your acceptance of the revised Terms. It is your responsibility to review these Terms periodically.

2. Description of Services

Chuys is a food-related business operating in the United States, providing customers with access to menu information, online food ordering, reservation management, promotional offers, and related digital and in-person services through the Website and associated platforms.

Our Services may include, but are not limited to:

• Online Ordering: The ability to browse our menu, customize food and beverage selections, and place orders for pickup or delivery;
• Menu Information: Up-to-date details about our food and beverage offerings, including ingredients, allergen information (where available), pricing, and availability;
• Reservation Services: The ability to schedule dining reservations at participating locations;
• Promotional Offers and Loyalty Programs: Access to special deals, discounts, coupons, and loyalty reward programs;
• Customer Support: Assistance with orders, inquiries, complaints, and feedback via email and other communication channels;
• User Accounts: Registration and management of personal accounts to facilitate faster ordering, order history tracking, and personalized experiences;
• Third-Party Integrations: Services provided through or in partnership with third-party delivery platforms, payment processors, and other service providers.

We reserve the right to modify, suspend, discontinue, or restrict any aspect of the Services at any time, with or without notice, and without liability to you. We do not guarantee that the Services will be available at all times or in all geographic areas.

3. User Accounts and Registration

Certain features of the Services may require you to create an account. When registering, you agree to:

• Provide accurate, current, and complete information during the registration process;
• Maintain and promptly update your account information to keep it accurate and current;
• Keep your login credentials, including your password, confidential and secure;
• Notify us immediately at [email protected] if you suspect any unauthorized access to or use of your account;
• Accept full responsibility for all activities that occur under your account, whether or not authorized by you.

We reserve the right to suspend or terminate your account at our sole discretion if we determine that you have violated these Terms, engaged in fraudulent activity, or for any other reason we deem appropriate. You may not transfer your account to any other person or entity without our prior written consent.

4. User Obligations and Prohibited Activities

By accessing and using our Services, you agree to use them only for lawful purposes and in a manner consistent with all applicable federal, state, and local laws and regulations, including but not limited to the laws of the United States and the state in which the Company operates.

4.1 General User Obligations

You agree to:

• Provide truthful, accurate, and complete information in all interactions with the Services;
• Comply with all applicable laws, regulations, and ordinances;
• Respect the intellectual property rights of the Company and third parties;
• Use the Services solely for personal, non-commercial purposes unless you have received express written authorization from us for commercial use;
• Pay for all orders and services as required under these Terms.

4.2 Prohibited Activities

You are strictly prohibited from engaging in any of the following activities:

• Using the Services for any illegal, fraudulent, deceptive, or unauthorized purpose;
• Attempting to gain unauthorized access to any portion of the Website, other user accounts, or the Company's computer systems or networks;
• Uploading, transmitting, or distributing viruses, malware, spyware, or any other harmful code or files;
• Scraping, crawling, or using automated bots or data mining tools to collect data from the Website without our express written consent;
• Engaging in any conduct that interferes with, disrupts, or places an unreasonable burden on the Website's infrastructure or servers;
• Impersonating any person or entity, including Company employees, representatives, or other users;
• Posting, submitting, or sharing false, defamatory, harassing, abusive, obscene, or otherwise objectionable content;
• Attempting to reverse engineer, decompile, disassemble, or otherwise derive source code from the Website or any associated software;
• Using the Services to send unsolicited commercial communications (spam) to third parties;
• Circumventing or attempting to circumvent any security features, access controls, or restrictions on the Website;
• Placing fraudulent orders or using stolen, invalid, or unauthorized payment methods;
• Violating any applicable food safety, health, or consumer protection laws in connection with your use of the Services;
• Engaging in any conduct that could harm the Company's reputation, goodwill, or business operations.

Violation of any of the above provisions may result in immediate termination of your access to the Services and may expose you to civil and/or criminal liability under applicable law.

5. Intellectual Property Rights

All content, materials, and features available through the Website and Services, including but not limited to text, graphics, logos, images, audio and video clips, digital downloads, data compilations, software, and the overall design and appearance of the Website (collectively, "Intellectual Property"), are the exclusive property of Chuys or its licensors and are protected by applicable United States intellectual property laws, including the Copyright Act (17 U.S.C. § 101 et seq.), the Lanham Act (15 U.S.C. § 1051 et seq.), and applicable state laws.

5.1 Trademarks

The name "Chuys," our logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Chuys or its affiliates. You may not use such marks without the prior written permission of the Company. All other names, logos, product and service names, designs, and slogans that appear on this Website belong to their respective owners.

5.2 Limited License

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Website and Services for your personal, non-commercial purposes. This license does not include the right to:

• Copy, reproduce, distribute, or publicly display any content from the Website without express written authorization;
• Modify, adapt, or create derivative works based on any content from the Website;
• Use the Website or its content for any commercial purpose or for any public display, whether commercial or non-commercial;
• Remove, obscure, or alter any copyright, trademark, or other proprietary notices on the Website.

5.3 User-Submitted Content

If you submit, post, or otherwise transmit any content to us (including reviews, comments, photographs, feedback, or suggestions), you hereby grant us a worldwide, royalty-free, perpetual, irrevocable, non-exclusive, and fully sublicensable license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content in any media. You represent and warrant that you own or have the necessary rights to grant this license and that your content does not infringe any third-party rights.

6. Ordering, Payment, and Pricing

6.1 Placing Orders

When you place an order through our Website, you are making an offer to purchase the selected food items and services. We reserve the right to accept or decline your order for any reason, including but not limited to unavailability of items, errors in pricing or descriptions, or suspected fraudulent activity.

6.2 Pricing

All prices displayed on the Website are in United States Dollars (USD) and are subject to change without notice. Prices are exclusive of applicable taxes unless otherwise stated. We make every effort to ensure accuracy of pricing; however, in the event of a pricing error, we reserve the right to cancel your order and notify you accordingly.

6.3 Taxes

You are responsible for all applicable federal, state, and local taxes associated with your purchases. Where required by law, we will collect and remit sales tax on orders placed through the Website.

6.4 Payment Methods

We accept payment via credit cards, debit cards, and other payment methods as indicated on the Website at the time of checkout. By providing payment information, you represent and warrant that:

• You are authorized to use the payment method provided;
• The payment information is accurate and complete;
• You will promptly update your payment information if it changes.

Payment processing is handled by third-party payment processors. We do not store your full credit or debit card information on our servers. Your use of third-party payment services is subject to their respective terms and privacy policies.

6.5 Refunds and Cancellations

Our refund and cancellation policy varies depending on the nature of your order. In general, once an order has been confirmed and preparation has begun, cancellations may not be possible. If you believe you have received an incorrect or unsatisfactory order, please contact us immediately at [email protected]. We will review your request and, at our sole discretion, may offer a refund, replacement, or store credit. All refund decisions are final.

7. Allergen and Food Safety Information

While we make every reasonable effort to provide accurate allergen and ingredient information on our Website, we cannot guarantee that all information is complete, up-to-date, or free from error. Our food products are prepared in facilities that may process common allergens, including but not limited to nuts, gluten, dairy, eggs, soy, shellfish, and fish.

If you have a food allergy, intolerance, or dietary restriction, you are strongly encouraged to contact us directly before placing an order to discuss your specific needs. By placing an order, you acknowledge and accept the risk associated with potential allergen exposure. We shall not be liable for any adverse reactions resulting from the consumption of our food products.

8. Third-Party Links and Services

The Website may contain links to third-party websites, platforms, or services that are not owned or controlled by Chuys. We provide these links solely for your convenience and do not endorse, control, or assume any responsibility for the content, privacy practices, or terms of any third-party websites or services.

Your use of third-party websites is at your own risk and is subject to the terms and conditions of those third parties. We encourage you to review the terms and privacy policies of any third-party websites you visit. We shall not be liable for any damages or losses arising from your use of or reliance on any third-party content, products, or services.

9. Disclaimers and "As-Is" Basis

THE WEBSITE AND SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT ANY WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, CHUYS EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

• IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT;
• WARRANTIES THAT THE WEBSITE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE FROM VIRUSES OR OTHER HARMFUL COMPONENTS;
• WARRANTIES REGARDING THE ACCURACY, COMPLETENESS, RELIABILITY, OR TIMELINESS OF ANY CONTENT OR INFORMATION ON THE WEBSITE;
• WARRANTIES THAT DEFECTS IN THE WEBSITE WILL BE CORRECTED;
• WARRANTIES AS TO THE RESULTS THAT MAY BE OBTAINED FROM USE OF THE SERVICES.

Some jurisdictions do not allow the exclusion of implied warranties, so the above exclusions may not apply to you in their entirety. In such cases, our warranties are limited to the minimum extent permitted by applicable law.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE FEDERAL AND STATE LAW, INCLUDING THE FEDERAL TRADE COMMISSION ACT (15 U.S.C. § 41 ET SEQ.) AND OTHER APPLICABLE CONSUMER PROTECTION STATUTES, IN NO EVENT SHALL CHUYS, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AFFILIATES, LICENSORS, OR SERVICE PROVIDERS BE LIABLE FOR ANY:

• INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES;
• LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITIES;
• PERSONAL INJURY OR PROPERTY DAMAGE ARISING FROM YOUR USE OF THE SERVICES;
• UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR DATA OR TRANSMISSIONS;
• ANY OTHER DAMAGES ARISING OUT OF OR RELATED TO THESE TERMS OR YOUR USE OF THE SERVICES,

WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IN NO EVENT SHALL OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES EXCEED THE GREATER OF: (A) THE TOTAL AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM; OR (B) ONE HUNDRED UNITED STATES DOLLARS (USD $100.00).

THE LIMITATIONS IN THIS SECTION SHALL APPLY TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW. CERTAIN STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

11. Indemnification

You agree to defend, indemnify, and hold harmless Chuys and its respective officers, directors, employees, contractors, agents, licensors, affiliates, and successors from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees and court costs) arising out of or in connection with:

• Your access to or use of the Website or Services;
• Your violation of any provision of these Terms;
• Your violation of any applicable law, regulation, or ordinance;
• Any content you submit, post, or transmit through the Services;
• Your infringement of any third-party intellectual property, privacy, or other rights;
• Any fraudulent, negligent, or intentional misconduct by you;
• Any dispute between you and a third party arising from or related to your use of the Services.

We reserve the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate with our defense of any such claims. You may not settle any claim without our prior written consent.

12. Governing Law and Jurisdiction

These Terms of Service shall be governed by and construed in accordance with the laws of the United States of America and applicable state laws, without regard to conflict of law principles. As a food service business operating in the United States, the Company's operations are subject to applicable federal regulations, including those enforced by the U.S. Food and Drug Administration (FDA), the Federal Trade Commission (FTC) under the FTC Act (15 U.S.C. § 41 et seq.), and all applicable state and local health and consumer protection laws.

For users located in California, certain rights may also be governed by the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), as well as other applicable California consumer protection statutes. Nothing in these Terms shall limit any rights you may have under applicable mandatory consumer protection laws in your jurisdiction.

Any legal action or proceeding arising out of or relating to these Terms or the Services shall be brought exclusively in the appropriate federal or state courts located in the United States. You hereby consent and submit to the personal jurisdiction of such courts for the purpose of litigating any such action and waive any objection to venue or jurisdiction.

13. Dispute Resolution

13.1 Informal Resolution

Before initiating any formal legal proceedings, you agree to contact us in writing at [email protected] to describe your dispute and provide us with a reasonable opportunity to resolve it informally. We will attempt to resolve the dispute within thirty (30) days of receiving your written notice. This informal dispute resolution process is a prerequisite to initiating arbitration or litigation.

13.2 Binding Arbitration

If the dispute cannot be resolved through informal negotiation, you and Chuys agree to resolve any and all disputes, claims, or controversies arising out of or relating to these Terms, the Website, or the Services through binding arbitration, rather than in court, except as set forth below.

The arbitration shall be conducted by a nationally recognized arbitration organization under its then-current rules. The arbitration shall be conducted in the English language, and the arbitrator's decision shall be final and binding. Judgment on the arbitration award may be entered in any court of competent jurisdiction.

13.3 Class Action Waiver

YOU AND CHUYS AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate more than one person's claims and may not preside over any form of class or representative proceeding.

13.4 Exceptions to Arbitration

Notwithstanding the foregoing, either party may seek emergency injunctive or equitable relief from a court of competent jurisdiction to prevent actual or threatened infringement, misappropriation, or violation of intellectual property rights or confidential information.

14. Term and Termination

14.1 Term

These Terms shall remain in full force and effect for as long as you access or use the Website or Services, beginning on the first date you access the Website.

14.2 Termination by You

You may terminate your use of the Services and any associated account at any time by discontinuing your use of the Website and, if applicable, requesting deletion of your account by contacting us at [email protected].

14.3 Termination by Us

We reserve the right to suspend, restrict, or terminate your access to the Services, with or without notice and without liability to you, for any reason, including but not limited to:

• Violation of any provision of these Terms;
• Suspected or confirmed fraudulent activity;
• Non-payment of fees or charges owed to us;
• Conduct that we believe is harmful to other users, third parties, or our business;
• Our decision to discontinue or significantly modify the Services;
• Compliance with applicable law, court orders, or government authority requests.

14.4 Effect of Termination

Upon termination, your right to use the Services shall immediately cease. Provisions of these Terms that by their nature should survive termination shall survive, including without limitation: Sections 5 (Intellectual Property), 9 (Disclaimers), 10 (Limitation of Liability), 11 (Indemnification), 12 (Governing Law), 13 (Dispute Resolution), and 16 (Severability).

15. Changes to These Terms

We reserve the right to modify, amend, or replace these Terms of Service at any time at our sole discretion. When we make changes, we will update the "Last Updated" date at the top of this page. For material changes, we may also provide additional notice through the Website, by email, or by other means as we deem appropriate.

Your continued use of the Website or Services after any such changes have been posted constitutes your acceptance of the revised Terms. If you do not agree to the modified Terms, you must discontinue your use of the Services immediately. We encourage you to review these Terms regularly to stay informed of any updates.

16. Severability

If any provision of these Terms of Service is found to be unlawful, void, invalid, or unenforceable by a court of competent jurisdiction or arbitrator under applicable law, such provision shall be deemed severed from these Terms to the minimum extent necessary, and the remaining provisions shall continue in full force and effect. The invalidity or unenforceability of any provision shall not affect the validity or enforceability of any other provision of these Terms.

In such circumstances, the invalid or unenforceable provision shall be replaced by a valid and enforceable provision that, to the greatest extent possible, achieves the same purpose and economic effect as the original provision. The failure of either party to enforce any provision of these Terms shall not constitute a waiver of that party's right to enforce such provision in the future.

17. Entire Agreement and Waiver

These Terms of Service, together with our Privacy Policy and any other legal notices or policies published by us on the Website, constitute the entire agreement between you and Chuys with respect to your use of the Services and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, whether written or oral, regarding the same subject matter.

No waiver by us of any term or condition set forth in these Terms shall be deemed a further or continuing waiver of such term or any other term, and any failure by us to assert a right or provision under these Terms shall not constitute a waiver of such right or provision.

18. Force Majeure

Chuys shall not be liable for any delay or failure to perform our obligations under these Terms to the extent that such delay or failure is caused by circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, pandemics, epidemics, war, terrorism, civil unrest, government actions, labor disputes, power outages, internet or telecommunications disruptions, or any other event of force majeure. In such circumstances, our obligations shall be suspended for the duration of the force majeure event, and we will make reasonable efforts to resume performance as soon as practicable.

19. Electronic Communications and Consent

By using the Website and Services, you consent to receiving electronic communications from us, including emails, push notifications, and other digital communications relating to your account, orders, and the Services. You agree that all agreements, notices, disclosures, and other communications we provide electronically satisfy any legal requirement that such communications be in writing. You may opt out of non-essential marketing communications at any time by following the unsubscribe instructions provided in our communications or by contacting us directly.

20. Accessibility

We are committed to making our Website accessible to all users. If you experience any difficulty accessing content on meal-chuys.click or require an accommodation, please contact us at [email protected] and we will make reasonable efforts to assist you in accordance with applicable accessibility laws, including Title III of the Americans with Disabilities Act (ADA).

21. Contact Information

If you have any questions, concerns, or inquiries regarding these Terms of Service or your use of our Services, please contact us using the information below:

We will make every effort to respond to your inquiry within a reasonable timeframe. For time-sensitive matters relating to food safety or order issues, please contact us by email as soon as possible.